A Business Partner going the extra mile. Since our first meeting I have become a big fan of Jill and recognize her as a superior business partner. Yes the products and functionality she sold us where good but Jill herself was the reason we did business with her firm. Jill listened to our needs and limitations, interviewed our user base to gain perspective (her idea), provided data and ideas in preparation of the ROI for the business case, and personally organized and was on hand for the deployment. Throughout the lifecycle of the service she remained involved, ensured our account was serviced, resolved billing issues, and at one point identified refinance opportunities that reduced our costs. When Jill arrived for a meeting I was always impressed by how well prepared she was and in reflection, although she worked for someone else, she had become a member of my team and I believed she worked in the best interest of us the customer. It is always a pleasure to have Jill in our office.
Ken Plat
Chief Technology Officer 2009
